Customer service
Warranty policy

For customers who buy DT ENERGY product will enjoy state “three guarantees” policy. This product free warranty period for first year, only for the product, accessories are not included.

Following terms and conditions are outside the scope of free warranty.

  1. Without warranty card or product label damaged.

  2. Any malfunction or damage caused of force majeure.

  3. Damage caused by human error, including malfunction without guidance of instructions.

  4. User-self incorrect act of destroying or damaging without permission, such as dismantling, Reassembling, repairing, liquid immersion, etc.

  5. Warranty period exceeded.

 

The warranty card is the warranty of DT ENERGY products, during the warranty period, for all malfunction caused by the quality of the product itself, customer can contact the dealer and enjoy free service.

 

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